Public Ticket #243

Refund

Closed
Comments
DexignLab
Rahul Sharma replied 2 years ago on August 23, 2021 at 08:58 AM

Hello Sir,

We do not work on Sunday so team couldn't reply you fast.

I guess you are facing problem in setup template due to lack of knowledge. everything running proper on our template and our team always ready to support everything customer. You are not ready to share FTP details and you are trying on local host .... in this condition we can't help you.

if you really feel that you are not satisfy please drop Refund request on Themeforest from your account.

Otherwise if you want solution you can share FTP details and our technical team will setup template on your server same as our demo.

We are waiting for your positive response... 


Thanks

Rahul S

DexignZone

DexignLab
Grégory Picq replied started the conversation 2 years ago on August 22, 2021 at 01:43 PM

Dont work ! support dont help correctly ! first time buy theme from you its finish we dont take any more !

Alot of problem and theme have alot of html close tag incorrect.. alot of js error

check your code before selling 

Pliz refund or we contact themeforest

thx have a nice day