Public Ticket #3378

Responsive issue, Design / Setup issue

Open
Comments
DexignLab
Khelesh Mehra replied 2 weeks ago on January 16, 2023 at 09:09 AM

Hello Evim,

Please give me the link on which page you want to change the column size. Our team will check it.

Thanks

DexignLab
Evim Flores replied 2 weeks ago on January 15, 2023 at 10:52 PM

Thank you for the support. I rated the theme. I have an issue that I am not able to solve. How can I adjust the width for each section in the footer section?

Evim,


Thank you



attached files:

DexignLab
Lakhan Gaur replied 2 weeks ago on January 14, 2023 at 01:14 PM

Hello Evim,

Hope you are doing well and your last query has been resolved by support team.

Sir, we need a favor from you , please drop best 5 star rating with your golden words ... 

For Drop Item Rating you can follow these steps:-

Go to your Theme-forest Account

Follow this imagesmile.png

1112312008.jpg

Thanks

Lakhan G

DexignZone Team

DexignLab
Evim Flores replied 2 weeks ago on January 14, 2023 at 03:53 AM

Thank you.


Evim

DexignLab
Khelesh Mehra replied 3 weeks ago on January 13, 2023 at 06:14 AM

Hello Sir,

Our developer is still checking, we will update you soon.

Thanks

DexignZone Team

DexignLab
Evim Flores replied 3 weeks ago on January 10, 2023 at 02:11 AM

I just made a backup in the provider server. You can go head.


Thank You.

DexignLab
Khelesh Mehra replied 3 weeks ago on January 09, 2023 at 04:27 AM

Hello Sir,

The developer will check the problem but it may some plugin confliction. 

Please confirm that you have backup your online website because the developer wants to check the problem deeply. It may be that some errors occur there.

is it okay? do you have a backup?

Thanks

DexignZone Team

DexignLab
Evim Flores replied 3 weeks ago on January 07, 2023 at 03:11 AM

I have a ftp and wordpress credentials for the website www.simplydivinebymarilyn.com

--------------------------------Wordpress Credentials---------------------------------------------------

https://www.simplydivinebymarilyn.com/wp-login.php?loggedout=true&wp_lang=en

User: evimflor

Password: Kevin#2007

----------------------------------------FTP Credentials-----------------------------------------------------------------

Host: ftp.escobarcleaningservicescorp.com

Username: SEC_5989723@escobarcleaningservicescorp.com

Password: Abel2012!


Thank you for your time and support.


Evim

DexignLab
Khelesh Mehra replied 1 month ago on December 06, 2022 at 05:23 AM

Okay, no problem whenever you are online the website is on the server, You can tell me.

Thanks

DexignLab
Evim Flores replied 1 month ago on December 06, 2022 at 02:54 AM

I will provide you the credential once the site is up and running on my local network since apparently the internet provider has blocked the hosting IP address.

Thank you for your support.

Evim

DexignLab
Khelesh Mehra replied 2 months ago on December 01, 2022 at 11:05 AM

Hello Sir,

Please share your WP login URL, credentials, and FTP details.

Our team will check it because it may conflict with some other plugin, our theme is working fine.

Thanks

DexignZone Team

DexignLab
Evim Flores replied 2 months ago on November 30, 2022 at 04:12 PM

Thank you for your reply.

I am having an issue with widges. They keep loading endlessly and it shows the errors:

The "beautyzone_dz_brochures" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_sidebar_contact_us" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_product_categories" block was affected by errors and may not function properly. Check the developer tools for more details.

The "nav_menu" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_top_rated_products" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_widget_cart" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_rating_filter" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_products" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_recently_viewed_products" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_layered_nav_filters" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_product_search" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_newsletter" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_price_filter" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_layered_nav" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_newsletter" block was affected by errors and may not function properly. Check the developer tools for more details.

The "custom_html" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_recent_post" block was affected by errors and may not function properly. Check the developer tools for more details.

The "nav_menu" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_newsletter" block was affected by errors and may not function properly. Check the developer tools for more details.

The "nav_menu" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_contact_us" block was affected by errors and may not function properly. Check the developer tools for more details.

The "nav_menu" block was affected by errors and may not function properly. Check the developer tools for more details.

The "search" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_newsletter" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_sidebar_newsletter" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_contact_us" block was affected by errors and may not function properly. Check the developer tools for more details.

The "nav_menu" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_project" block was affected by errors and may not function properly. Check the developer tools for more details.

The "nav_menu" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_newsletter" block was affected by errors and may not function properly. Check the developer tools for more details.

The "categories" block was affected by errors and may not function properly. Check the developer tools for more details.

The "nav_menu" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_brochures" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_top_rated_products" block was affected by errors and may not function properly. Check the developer tools for more details.

The "beautyzone_dz_sidebar_contact_us" block was affected by errors and may not function properly. Check the developer tools for more details.

The "woocommerce_product_categories" block was affected by errors and may not function properly. Check the developer tools for more details.


https://snipboard.io/NT6rLJ.jpg



DexignLab
Khelesh Mehra replied 2 months ago on November 26, 2022 at 06:42 AM

Hello Evim,

3 months ago, Our team already replied to your ticket. 

Please check the following screenshots.

https://prnt.sc/UbhhJdwTsrF_

https://prnt.sc/1TH_mLTypRal

After that, if you are getting some issues, please share your WP login URL, credentials, and FTP details. Our team will do it for you.

Thanks

DexignLab
Evim Flores replied 2 months ago on November 25, 2022 at 04:08 PM

Do you know how can I make the logo bigger? I have not received response since 3 months ago on August 13, 2022 at 09:43 PM

Thank you.

DexignLab
Khelesh Mehra replied 5 months ago on August 16, 2022 at 09:42 AM

Hello Evim,

Please don't ask the same question on multiple tickets.

https://support.w3itexperts.com/ticket-detail/3332

Thanks

DexignLab
Evim Flores replied started the conversation 5 months ago on August 13, 2022 at 09:43 PM

 I am trying to make the logo bigger for mobile and desktop version and I don't know why it's not coming up bigger. Here is the site: https://www.simplydivinebymarilyn.com

Thank you for your support.

Evim