Public Ticket #3479

Problems

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DexignLab
Khelesh Mehra replied 1 year ago on September 02, 2022 at 04:48 AM

Hello Kristen,

Please contact Themeforest for a item support refund. 

Thanks

DexignLab
Kristen replied 1 year ago on September 01, 2022 at 04:50 PM

Obviously you didn't read what my request said.   I said I needed to refund SUPPORT that I just purchased.   I purchased extra support not a theme.

DexignLab
Khelesh Mehra replied 1 year ago on August 25, 2022 at 04:59 AM

Hello Kristen,

You purchased the theme on 18 Sept 2020 and you want a refund after two years.

Sorry, we cannot refund you after a fixed time period.

Thanks

DexignLab
Kristen replied started the conversation 1 year ago on August 24, 2022 at 05:53 PM


Hey,  im needing a refund for the support that I just purchased..... I purchased it for the wrong theme...


Thanks