Hello Muhammad Feezi,
Thanks for being our customer.
We have received your ticket. We will reply as soon as possible.
Firstly please verify your ticket by entering the correct purchase code, there is a need for verification to confirm your purchase.
To find the purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
Thanks & Regards