Hello Kiranjit Kaur,
Hope you are doing well, It's a follow-up message regarding your current Ticket.
We did not get your feedback on the last message so just want to ask if your problem has been fixed so we can close your ticket, but if you did not get a solution still please update us.
Note: in case of not receive any reply in the next 4 days ticket will close automatically.
Thanks for being our customer.
We are unable to understand your query,
Please send the essential screenshot regarding the query so that we can diagnose the issue properly,
and we are unable to find your video attachment.
Please Watch The Attached Video For The Issue
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