Public Ticket #4852

Installation Issue

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Comments
DexignLab
Lakhan Gaur replied 1 year ago on February 03, 2023 at 04:08 AM

Hi Jehangir Jamshed,

As per Themeforest rules, we didn't refund after downloading the item.

You can purchase the Autocare WordPress theme worth 59$,

Please make a payment to the link below for the WordPress Autocare we will provide a package download link,

https://www.paypal.com/invoice/p/#AGMBDFRHLBRV9DWE  

After you can raise your refund request for Autocare HTML, we will accept your refund request.

Thanks 

Lakhan G

Dexignlab Team

DexignLab
Jehangir jamshed replied 1 year ago on February 02, 2023 at 12:50 PM

I would like to issue a refund for this website. If this can be done asap. Thank you 

DexignLab
Jehangir jamshed replied 1 year ago on February 02, 2023 at 12:50 PM

I would like to issue a refund for this website. If this can be done asap. Thank you 

DexignLab
Jehangir jamshed replied 1 year ago on February 02, 2023 at 11:54 AM

What is the link to buy the Wordpress version. Will I be refunded for the other. 

DexignLab
Jehangir jamshed replied 1 year ago on February 02, 2023 at 11:54 AM

What is the link to buy the Wordpress version. Will I be refunded for the other. 

DexignLab 1
Lakhan Gaur replied 1 year ago on February 02, 2023 at 08:02 AM

Hi Jehangir Jamshed,

Autocare is a static HTML template that we clearly mention on ThemeForest.

Please check the screenshot

https://prnt.sc/vqQAXorYhrQJ   

It will not be deployed on WordPress so you can buy the WordPress version of AutoCare from us. 

Check the WordPress version,

https://autocare.wprdx.com/demo/ 

Thanks

Lakhan G

Dexignlabs Team 

DexignLab
Jehangir jamshed replied 1 year ago on February 01, 2023 at 06:16 AM

Hi it has been more than 24 hours. I am still waiting for a response?

DexignLab
Jehangir jamshed replied 1 year ago on January 31, 2023 at 05:20 AM

Thank you for the reply of you could help ASAP this would be amazing as I had scheduled for today the progression of the website to go ahead. Thank you. 


Attached the purchase sheet

attached files:

DexignLab
Lakhan Gaur replied 1 year ago on January 31, 2023 at 05:03 AM

Hello Jehangir Jamshed,


Thanks for being our customer.

We have received your Ticket, we will check and update you within 24 hours. 


Firstly, please share your purchase code with us.

To find the purchase code: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code  


Thanks

Lakhan G

Dexignlabs Team

DexignLab
Jehangir jamshed replied started the conversation 1 year ago on January 31, 2023 at 04:49 AM

When going to install theme on word press not allowing to do so. Giving the following error message 

attached files: