I can start a legal process if I do not get a refund, since I will not use the product and it is not what I expected so I demand my refund and thank you

I can start a legal process if I do not get a refund, since I will not use the product and it is not what I expected so I demand my refund and thank you

Hi Ricardo Palma,

Thank you for contacting us regarding your request for a refund on the CryptoZone React Admin. We understand that you may be dissatisfied with the product, but unfortunately, we cannot provide a refund for digital products that have been downloaded.

Envato's refund policy clearly states that we cannot provide a refund once a customer has downloaded a digital product. This is to ensure that our customers receive the highest quality products and services and to prevent abuse of our refund policy. The same product we provided that shown in our marketing banner. 

We apologize for any inconvenience this may cause. We hope that you understand our position. If you have any further questions or concerns, please do not hesitate to contact us.

Thank you for your understanding.

Lakhan G

DexignZone

It is not what I expected so I want my refund please since I will not use that design

It is not what I expected so I want my refund please since I will not use that design

Hello Ricardo Palma,

Thanks for being our customer.

Firstly, sorry for the inconvenience.

Please tell us, what is the problem you are facing and please share some screenshots with us, so we detect the issue properly.

We are here to help you. 

Thanks & Regards

Yamini

DexignZone

It is not what I expected, I noticed bugs and bad connections were seen, I was not satisfied, that is why I want a refund