Public Ticket #901

Not Satisfy, Mission Pages/Fucntionality, Buggy

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Comments
DexignLab
Yamini Gaur replied 2 years ago on December 24, 2021 at 10:11 AM

Hello  Dhruv Ahluwalia,

Please share your demo link where the lines are not working with FTP credentials.

And please share some screenshots where you want vertical lines. 

Thanks & Regards

Yamini

DexignZone

DexignLab
Dhruv Ahluwalia replied 2 years ago on December 23, 2021 at 11:48 AM

We also want the vertical lines on home page banner as it's showing up on https://mazo.dexignzone.com/xhtml/1_Factory/index.html

DexignLab
Yamini Gaur replied 2 years ago on December 02, 2021 at 07:06 AM

Hello Dhruv Ahluwalia,

Please check the below screenshot:

Check: https://prnt.sc/21cvhj6

There are files that save with copy names we just change their name. Now it's working fine you can check.

After this if you feel any problem please share with us. We are here to help you.

Thanks & Regards

Yamini

DexignZone

DexignLab
Yamini Gaur replied 2 years ago on December 02, 2021 at 05:47 AM

Hello  Dhruv Ahluwalia,

Ok, thanks for this. We will reply to you within 24 hours.

Thanks & Regards

Yamini

DexignZone

DexignLab
Dhruv Ahluwalia replied 2 years ago on December 01, 2021 at 08:27 PM

Now the web pages aren't loading, they are stuck at the loader image.

Below is the ftp access for your reference.

Website: www.rsindustriesltd.com

IP: 103.92.235.111

Username: rsi

Password: tA95r@8l

DexignLab
Yamini Gaur replied 2 years ago on November 19, 2021 at 12:08 PM

Hello Dhruv Ahluwalia,

Firstly sorry for the late reply, there is some technical error so we can't connect.

We checked and read all your tickets and replies.

please check the below screenshot and uncomment the red mark line.

Check:  https://prnt.sc/201sl7p

Even after this, if the issue is not resolved, then share the website link.

Thanks & Regards

yamini

DexignZone

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 18, 2021 at 07:44 PM
You guys have been unresponsive for more than 10 days. I have already shared server credentials with you to look into the theme issues. Our project deadline is exceeding because of this delay from your end. Please resolve it by this week itself.
DexignLab
Dhruv Ahluwalia replied 2 years ago on November 12, 2021 at 02:32 PM

Below is the ftp access for your reference. Please check why the animations are not working.

IP: 103.92.235.111

Username: rsi

Password: tA95r@8l

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 12, 2021 at 08:21 AM

Please take access of my system today at 3 pm to resolve the issues.

AnyDesk - 332 071 550

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 11, 2021 at 08:14 PM

Please give a time to meet today.

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 11, 2021 at 09:29 AM

Please connect at 3pm today.

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 10, 2021 at 04:00 PM

Kindly advice another meeting time.

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 10, 2021 at 10:11 AM
332 071 550
DexignLab
Khelesh Mehra replied 2 years ago on November 10, 2021 at 06:03 AM

Okay, share the AnyDesk id. 

The developer will connect at 3 pm.

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 09, 2021 at 07:27 PM

Please take access of my system today at 3 pm to resolve the issues.

DexignLab
Khelesh Mehra replied 2 years ago on November 03, 2021 at 06:46 AM

Hello Dhruv,

Animation effect it's a basic thing, not a major problem. You can do it when you upload your website on a server.

On the server, we can easily resolve your issue using FTP.

Thanks

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 02, 2021 at 01:07 PM

I can do it now or later today. Kindly advice.

DexignLab
Khelesh Mehra replied 2 years ago on November 02, 2021 at 10:28 AM

Hello Sir,

can we do a meeting today at 5:00 PM? (after 1 hour)

Thanks

DexignLab
Dhruv Ahluwalia replied 2 years ago on November 01, 2021 at 02:56 PM

Please advice your available time slots for tomorrow. I will check my availability accordingly & set our meeting tomorrow.

DexignLab
Yamini Gaur replied 2 years ago on October 29, 2021 at 09:22 AM

Hello Dhruv Ahluwalia,

Are you there???

Our developer are waiting for you.

The final time to connect is 3 pm.

Thanks & Regards

Yamini

DexignZone

DexignLab
Yamini Gaur replied 2 years ago on October 29, 2021 at 08:47 AM

Hello  Dhruv Ahluwalia,

Sorry for the inconvenience.

Our developer was at an urgent meeting so we couldn't connect to you...

But Our developer wants to connect with you at 2.30 pm.

Thanks & Regards

Yamini

DexignZone

DexignLab
Dhruv Ahluwalia replied 2 years ago on October 28, 2021 at 01:37 PM

Why didn't you connect at 5:30 pm?

DexignLab
Khelesh Mehra replied 2 years ago on October 28, 2021 at 11:47 AM

Hello Dhruv,

Now we connect at 5:30 pm (after 13 minutes).

Thanks

DexignLab
Dhruv Ahluwalia replied 2 years ago on October 28, 2021 at 11:05 AM

You can connect now

DexignLab
Khelesh Mehra replied 2 years ago on October 28, 2021 at 10:02 AM

Hello Sir,

The developer has tried to connect with you on AnyDesk but your system may be closed.

All is okay?

Thanks

DexignLab
Khelesh Mehra replied 2 years ago on October 28, 2021 at 07:30 AM

Hello Dhruv,

The animation effect is not a major issue for the development stage because development is a different stage.

The developer will check the animation effect issue on your system at 3:00 pm using anydesk id 332 071 550.

Thanks

DexignLab
Dhruv Ahluwalia replied 2 years ago on October 28, 2021 at 06:34 AM

When are you going to connect today?

Share your contact number to coordinate! Our web development work is stuck because of you & project timeline is getting delayed. So please respond in a professional manner to get this done.

DexignLab
Dhruv Ahluwalia replied 2 years ago on October 27, 2021 at 12:56 PM

332 071 550

DexignLab
Khelesh Mehra replied 2 years ago on October 27, 2021 at 06:08 AM

Hello Sir,

No problem with remote access but the remote is slow but we try to resolve your problem.

Share your AnyDesk Id here, we will connect to you at 3:00 PM (GMT+5:30).

Thanks

DexignLab
Dhruv Ahluwalia replied 2 years ago on October 26, 2021 at 07:23 PM

I request you to take my system through remote access so that I can show you how animations & effects are not working. For faster communication please reach out to me on +919999518007.

DexignLab
Dhruv Ahluwalia replied 2 years ago on October 26, 2021 at 07:22 PM

As you can see 25 years of experience is already showing up on local server which is supposed to come up after scroll down.

DexignLab
Yamini Gaur replied 2 years ago on October 26, 2021 at 12:55 PM

Hello Dhruv Ahluwalia,

Thanks for being our customer.

Sorry for the late reply.

Our team checks that Fade up effects and Animations are working fine.

Please share some screenshots to clarify the issue.

Thanks & Regards

Yamini

DexignZone

DexignLab
Dhruv Ahluwalia replied started the conversation 2 years ago on October 24, 2021 at 05:41 AM

The animations & effects like fade up are not working as they are on your demo page.