Hello Sir,

Hope you are doing well, It's a follow-up message regarding your current Ticket. 

We did not get your feedback on the last message so just want to ask if your problem has been fixed we can close your ticket, but if you did not get a solution still please update us. 

Note: In case of not receiving any reply in the next 2 days ticket will close automatically.

Thanks & Regards

Yamini

DexignZone

Hello Garuang,

Sorry for incontinence and thanks for updating us about mismatching demo and package. 

We have updated our package and now you can download new package from your Themeforest account.

For image, According to Theme-forest rules we can not give images with product package, but for our valuable customers who request for images we can supply images used into demo.

Please download images from link : http://zip.dexignlab.com/industry_images.zip  [link will disable withing 24 hours]

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Please download latest files , hope you will get expected changes.

Thanks

Rahul S

DexignZone

Hello Yamini, Please check below comment: The first and third query that you mention is not provide in package. >> Ok, this is fine. And the second one is not a query please check it properly, when header is not fixed the menu arrows is up but when header is fixed(when we scroll) then menu arrows is down. >> My point is, when I download files from themeforest, downloaded file must work same as you give in preview. I had not changed anything in template (for fixed menu or not fixed). If I run index-6.html then it must work. If you want I can send Video for this. Thank you

Hello Sir,

Thanks for being our customer.

The issues that you noticed:

The first and third query that you mention is not provide in package.

And the second one is not a query please check it properly, when header is not fixed the menu arrows is up but when header is fixed(when we scroll) then menu arrows is down.

Thanks & Regards

Yamini

DexignZone

Hello Support,

We purchased "Industry - Factory & Industrial Template + RTL Ready" and we are using RTL version. 

We noticed three issues with Downloaded version (which is not same as LIVE sample).

1) Left side Social and Support Icon not coming.

2) In RTL version (index-6.html), Menu Arrow is DOWN (but in live site is UP). We need sample as like Live site. Currently, user need to scroll to see menu items.

3) In LIVE sample, there is one menu with images, we like that but is not available in Downloaded version.

Please check the attached file for these issues.

Please let me know as soon as possible.

Thank you

Gaurang Mistry