Public Ticket #3889

Error en pa página

Khelesh Mehra replied 1 year ago on October 16, 2022 at 11:00 PM

Hello Sir,

Please share your WP login URL, credentials, and FTP details. Our team will diagnose and resolve your issue ASAP.


DexignZone Team

ALFREDO VILLA replied started the conversation 1 year ago on October 16, 2022 at 09:49 PM

Good day

For a few days I have been receiving this message, no new plugins have been installed, I have a firewall, anti span too, I would like you to review this error, thanks.....

I am looking forward to your response.



Alfredo Villa

Message that is coming to me:------------>


As of WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site and alerts you via this automated email.

In this case, WordPress has detected an error with your theme, Shivaa.

First, visit your website ( and check if there are any visible issues. Next, visit the page where the error was detected ( and check if there are any visible issues.

Please contact your host for help in further investigating this issue.

If your site seems broken and you can't access your dashboard normally, WordPress now has a special “recovery mode”. This allows you to safely access your desktop and investigate further.

To keep your site secure, this link will expire in 1 day. Don't worry about this though: you will be emailed a new link if the error occurs again after it expires.

When seeking help for this issue, you may be asked for the following information:

WordPress version 6.0.2

Active Topic: Shivaa-Child (Version 1.0)

Current plugin: (version )

PHP version 7.4.32

bug details


An error of type E_ERROR occurred on line 143 of the /home/slaop/public_html/wp-content/themes/shivaa/dz-inc/library/functions.php file. Error Message: Uncaught Error: Call to undefined function is_shop() in /home/slaop/public_html/wp-content/themes/shivaa/dz-inc/library/functions.php:143


#0 /home/slaop/public_html/wp-content/themes/shivaa/dz-inc/library/functions.php(1224): shivaa_get_the_breadcrumb()

#1 /home/slaop/public_html/wp-content/themes/shivaa/404.php(9): shivaa_get_banner()

#2 /home/slaop/public_html/wp-content/plugins/wp-cerber/cerber-load.php(4635): include('/home/slaop/pub...')

#3 /home/slaop/public_html/wp-content/plugins/wp-cerber/cerber-load.php(2448): cerber_404_page()

#4 /home/slaop/public_html/wp-content/plugins/wp-cerber/cerber-load.php(2411): cerber_access_control()

#5 /home/slaop/public_html/wp-includes/class-wp-hook.php(307): {closure}('')

#6 /home/slaop/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)

#7 /home/slaop/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array)

#8 /home/slaop/public_html/wp-settings.php(598): do_action('init')

#9 /home/slaop/public_html/