Public Ticket #1675

Responsive issue, Design / Setup issue

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Comments
DexignLab
Khelesh Mehra replied 2 years ago on January 26, 2022 at 09:13 AM

Hello  Giuseppe,

We know the video URL but the problem is in WordPress settings. The developer changed the settings. 

Now video autoplay is working.

Thanks

Khelesh M

DexignZone Team

DexignLab
Giuseppe Peluzzi replied 2 years ago on January 26, 2022 at 08:17 AM

what can i do to make the server faster? what do you suggest me?

ps:
the video file can be found here:

https://igrouplondon.agenziapubblicitaria.org/wp-content/uploads/2022/01/IGROUPLONDON-1.mp4

DexignLab
Khelesh Mehra replied 2 years ago on January 26, 2022 at 05:36 AM

Hello Giuseppe,

Sorry for the inconvenience, For the center logo header, You have to choose Left Menu and Right Menu that will come to the logo left and right. 

check: https://prnt.sc/26jfmd9

For video issue, please check your WordPress setting because no media file showing in admin, and your server is very slow.

check: https://prnt.sc/26jfv2c


Thanks

Khelesh M

DexignZone Team

DexignLab
Giuseppe Peluzzi replied started the conversation 2 years ago on January 25, 2022 at 11:21 AM

Good morning

I purchased and modified the DEMO for my needs and need help very soon:

I have these problems:

1) I can't change the demo menu, it's like it doesn't allow header changes, we absolutely need to fix it

2) for this reason I had to hide HEADER to allow the customer to view the site

the video inserted in the home page is sometimes not in automatic playback and sometimes it is in playback, why? we have inserted it through elementor cards.

ps. even changing colors doesn't work

these are the credentials to log in, please do everything as soon as possible:

SITE: https://igrouplondon.agenziapubblicitaria.org

CPANEL: https://agenziapubblicitaria.org/cpanel

FTP:

Admin: agenziap

Password: rKE3z71nn6

Admin WORDPRESS:

admin: test

password: test